Privacy Policy
1. Scope
This Privacy Policy describes how Softstep Atelier (“we”, “us”) collects, uses, and safeguards personal information when you use our website and services.
2. Data We Collect
- Account data: name, email address, and password hash.
- Transaction data: purchased courses and billing totals (processed by payment providers; we do not store full card numbers).
- Usage data: pages visited, device type, approximate geolocation derived from IP.
- Support data: messages you send to us and attachments you choose to provide.
3. How We Use Data
- Provide and personalize course access and support.
- Improve curriculum and site reliability through aggregated analytics.
- Send transactional emails (receipts, course updates).
- Comply with legal obligations and enforce terms.
5. Your Rights
Subject to local laws, you may request access, correction, deletion, or restriction of your personal data, as well as portability and objection rights.
6. Security
We implement technical and organizational measures appropriate to the risk, including encrypted transport (HTTPS) and restricted internal access. No method is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal data as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize data.
8. Contact
To exercise your rights or ask questions, contact us at [email protected] or +1 (415) 555-0178.